Technical Support Services
Outsourcing technical Support Services is no longer looked upon as a short-term cost-cutting tool with the focus now shifting to long-term competitive gain. In order to provide customers with end-to-end support services, we deliver a superlative customer experience and also find ways to reduce the cost of operations while driving for new revenues.
RAISH Infosystems Technical Support Services can help you maintain higher availability and IT performance with integrated maintenance and technical support for multivendor hardware and software solutions. Our support services are designed to help you resolve problems more quickly—or even prevent problems before they occur—and to protect your IT environment during both warranty and post-warranty periods. Our services are backed up by an extensive parts network and service-level options designed to be flexible enough to meet your specific business needs.
We designed and deliver our support Services based on Customer Type ranging from Enterprise Large Customer to Medium and Small Customers.
Enterprise business are complex and business-critical, and businesses have zero tolerance for any display of technical inadequacy. Our 24/7 technical helpdesk comprises a dynamic team that is well-equipped to meet unforeseen challenges with quick solutions.
Technology know how, mature and proven processes and an experienced work force adept at handling enterprise end users gives Wipro the edge to deliver best-in-class enterprise support.
Our approach to consumer support is designed keeping the end user in mind.
We train our 24x7 technical support team on right technical knowledge, thereby equipping them to satisfy and provide support to End Users as per their business requirement goals.